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Talk to a Third-Party Internet Advisor

Get independent guidance navigating internet and cable service options. We help you understand providers, compare plans, and navigate connectivity choices—without provider affiliation or sales pressure.

📌 Not an ISP. No brand affiliation.

Premium Cable TV Entertainment
📺 Guidance

Call for Cable TV Service Guidance

Get independent assistance understanding cable TV options from various providers. We help you compare channel packages and navigate setup—all with unbiased guidance.

📌 Not an ISP. No provider affiliation.

Provider Comparison
Package Guidance
Independent Advice
24/7 Technical Support Team
🛠️ Advisor

24/7 Independent Advisor Support

Get guidance from our independent advisors whenever you need it. We're committed to helping you navigate connectivity options.

📌 Not an ISP. Independent guidance only.

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Phone Guidance

Call (888) 927-5799

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Chat Support

Online advisor help

🔧

Setup Guidance

Step-by-step help

Independent Guidance Services

We help you navigate connectivity options—not sell provider services

📌 We are NOT an internet service provider (ISP). We provide guidance only.

Most Requested

Internet Options Guidance

Get independent advice navigating internet options in your area. We help you understand available providers, compare plans, and learn about service processes—without selling provider services.

24/7 Advisors
100% Independent
No ISP Affiliation

Cable TV Guidance

Understand TV options with independent advice—no provider sales

Provider Comparison Package Info

24/7 Advisor Support

Round-the-clock guidance with connectivity questions

Always Available Independent Team

Provider Comparison

Get unbiased help understanding providers in your area

No Affiliation Multiple Options

Questions About Our Platform?

Learn how our independent guidance services can help you navigate connectivity options

Learn About Our Services

Why Choose Sapphire Internet?

Independent guidance platform—NOT an ISP, NOT affiliated with providers

📌 We provide advice only. We do NOT sell ISP services.

Reliable Network Infrastructure

100% Independent

We're not affiliated with any provider. Our guidance is unbiased and focused solely on helping you find the right solution.

No Provider Affiliation

We're NOT affiliated, authorized, or endorsed by any telecom or cable company. Our guidance is completely independent.

Affordable Technology Solutions
Fiber Optic Technology

Educational Guidance

We help you understand service options, navigate provider processes, and learn about connectivity—not sell services.

24/7 Advisor Access

Our independent advisor team is always available to answer questions and provide guidance on connectivity matters.

Expert Technical Support

Learn More About Our Platform

Discover how our independent assistance service can help you

About Sapphire Internet

What We DO

At Sapphire Internet, we help users navigate connectivity options with independent guidance

✓ Understand Service Options

We help you understand internet/broadband service options available in your area

✓ Practical Guidance

Get practical guidance on connectivity issues and how to navigate them

✓ Learn Provider Processes

Learn how to navigate service provider processes and systems

What We DON'T Do

To avoid confusion, here's what we are NOT:

✗ NOT an ISP

We are NOT an internet service provider (ISP)

✗ NOT Affiliated

We are NOT affiliated, authorized, or endorsed by any telecom/cable company

✗ NOT Selling Services

We do NOT sell official ISP services or provide guaranteed technical fixes

📌 All mentions of providers are for informational purposes only

Need Guidance? Talk to Our Advisors

Our independent advisor team is available 24/7 to answer questions

📌 Not ISP support. Independent third-party guidance only.

Phone Guidance

Call and speak with an independent advisor

Chat Available

Get guidance through our chat system

24/7 Access

Advisors available whenever you need guidance

Independent Advisor
Independent Advisor Available
� 24/7 Guidance Available

Connectivity Questions? We Can Help Guide You!

Get guidance and advice to help you navigate connectivity issues

📌 We provide guidance only - not official ISP technical support

Independent Advisor Line

Get guidance from our independent advisors

(888) 927-5799 Available 24/7
Call for Guidance
< 2 min
Average Call Answer
24/7
Advisor Availability

Quick Self-Help Steps

1

Power Cycle Modem

Unplug your modem for 30 seconds, then plug it back in

2

Check Connections

Ensure all cables are securely connected

3

Restart Router

Unplug router for 10 seconds, then reconnect

4

Still Having Issues?

Our expert technicians are standing by to help

We Fix These Common Issues

Slow Internet Speed WiFi Not Working Router Blinking Red No Internet Connection Intermittent Connection Cable TV Issues Email Problems Equipment Replacement

What Our Clients Say

Real experiences from people we've helped navigate connectivity options

5.0 out of 5

"The support team is outstanding! They helped me understand my options and navigate the setup process. Having someone available 24/7 to answer questions was invaluable."

Michael Rodriguez

Michael Rodriguez

Family Man
📍 Dallas, TX
5.0 out of 5

"As a business owner, finding the right connectivity solution was crucial. Sapphire Internet's guidance service helped me compare providers and understand my options without the sales pressure."

Emily Chen

Emily Chen

Business Owner
📍 Houston, TX
4.9
Average Rating
10,000+
Clients Assisted
24/7
Support Available
2025
Launched

Frequently Asked Questions

Important information about our independent assistance services

01

No, Sapphire Internet is not a cable or internet service provider. We are an independent third-party assistance platform launched in 2025. We provide guidance, support, and consultation services to help consumers navigate internet, cable, and streaming options. We are not affiliated with, endorsed by, or sponsored by any service providers.

02

No, we do not sell internet, cable, or streaming service plans. We provide independent guidance and assistance to help you understand your options and make informed decisions. Our role is to support and guide you through the process of selecting and setting up services from various providers in your area.

03

Yes, Sapphire Internet charges separate service fees for our guidance and consultation services. These fees are clearly disclosed before purchase and are independent of any charges from internet or cable providers. Our fees cover the assistance, support, and guidance we provide to help you navigate your connectivity options.

04

Yes. You will be billed separately by your chosen internet or cable service provider for their services. Our assistance fees do not include provider charges. When you sign up for internet or cable services through a provider, you will receive bills directly from that provider according to their terms and pricing.

05

No, we never request provider account passwords or sensitive credentials. We only collect information necessary to provide guidance and assistance services. Your privacy and security are important to us. All data is handled according to our Privacy Policy, and we do not share your information with providers without your consent.

06

We provide guidance for multiple internet and cable providers available in your area, including Comcast®, Verizon®, Spectrum®, AT&T®, Cox®, and others. We have no partnership or official relationship with any providers. All trademarks belong to their respective owners. Our role is to help you understand and compare options independently.

07

Yes, refunds are available within 7 to 15 days of purchase, subject to the terms outlined in our Refund Policy. Eligibility depends on the nature and extent of assistance already provided. Services that have been fully delivered may not be eligible for refund. Please review our complete Refund Policy for detailed information.

More questions about our assistance platform?

Our support team is available 24/7 to explain how we can help you

Independent Guidance Available

Talk to a Third-Party Internet Advisor

Get independent guidance navigating connectivity options. We help you understand service providers, compare plans, and navigate the setup process—without provider affiliation or sales pressure.

📌 Not an ISP. No brand affiliation. Guidance services only.

100% Independent
No Provider Affiliation
Educational Guidance
1000Mbps